Shipping

We’ll ship your Fohfum product almost anywhere within New Zealand and Australia.

For deliveries to other countries, please contact us at hello@fohfum.co.nz

Duties and other fees that may be charged on importation are your responsibility. For express freight please ask for a custom express freight quote from hello@fohfum.co.nz

We reserve the right to cancel and refund any order at any time at our discretion.

Delivery times

Within New Zealand: 2 - 3 weeks. For other areas we’ll let you know the expected delivery time when you place your order.

Returns

You can return new items to us within 30 days of receipt. Your Fohfum product must show no signs of use and you must return it with all the original packaging and instruction manual.

If everything looks OK, we’ll issue a refund, minus the original shipping and return shipping charges, into the same account you used to pay.

The same terms apply if delivery is refused for any reason.

Before return shipping, contact us at hello@fohfum.co.nz to request a returns registration number and our delivery address.